Returns and Exchanges
We stand behind the quality of each of our products. If a product fails to
meet your expectations, simply return it within a reasonable amount of time and
we will refund, replace or exchange it for you.
It's easy to return an item for an exchange or refund. Help us out by
indicating the reason for your return or exchange on the back of your packing
slip. Please repack your order, enclose the packing slip, insure the package and
mail it to:
Rains Department Store
218 East Ojai Ave.
Ojai, CA 93023
We'll refund or credit the value of the item and any taxes you were charged.
Shipping charges are not refundable.
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